Frequently Asked Questions
Everything you need to know about your STUDIO TIA experience, from shipping to sustainable care.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a refund.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more relaxed fit, or contacting our support team for personalized advice.
Are your garments ethically produced?
Yes, sustainability and ethics are at the heart of STUDIO TIA. We work with small-scale artisans and certified factories to ensure fair wages and minimize our environmental footprint.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our customer service team via email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.